It is said that any organization finds it very
difficult to get new customers every time so they mostly concentrate on
maintaining existing customers. In this task Customer Relationship Management
software is very beneficial tool for them. This software helps to maintain
latest information and updates about existing customers, to achieve customer
satisfaction and to acquire new customers as well.
Study in past reveals that any organization which
achieves 90% profits it mainly comes from its 20% existing customers. In
another way we can say that organizations must take care of these 20% customers
and their satisfaction and needs.
So CRM is growing field for new graduates .Many
Collages in Nagpur Provides these Course.
Please see following list.
Atlanta Computer ,Dharampeth.
So graduates get enroll ASAP.
